Frequently Asked Questions

Is your Accounting software free of cost?

Yes, the software is 100% free, no trials, no limitations, and no hidden fees. We only charge for the services we offer.

Do I need to install anysoftware?

No, there is no need to install any software. Akounto is a web application that can be accessed from anywhere at any time. All you need is an internet connection.

Do I need to give my credit card details to sign up?

No, you don’t need to give any credit card details for sign up, unless you want to use our bookkeeping services or premium versions of our products

Is Akounto compatible with Macs or PCs?

Yes, Akounto is compatible with both mac and windows OS, we also have free apps available on Android and iOS

Can we give access to our employees or accountant?

Yes, you can give access to your employee, accountant, tax preparer, bookkeeper, or business partner.

Does Akounto support both cash and accrual accounting?

Yes, Akounto lets you choose any cash basis or accrual accounting. There is an option to switch from one method to another in just a a few clicks.

Why is Akounto better than other accounting software?

Akounto is easy, free, fast, powerful accounting software for all your financial needs The user-interface is simple, and the premium services are affordable.

Can I connect my bank account to Akounto?

Yes, it is possible to connect your multiple bank accounts with Akounto. The procedure is quick and easy. You can do this in just 3 simple steps:

1. Go to the “Banking Section”, select the option “Connect Bank Account.”
2. Select your bank from available options, it will take you to your login page of the bank.
3. Enter your login details, click connect and you are done.

Which software is used to complete my bookkeeping?

At Akounto, we use our own accounting software to complete your bookkeeping.

How do I give my bank statement and receipts?

We connect your bank accounts with Akounto,it automatically fetches all your bank statements. For receipts we offer an upload option where you can upload all your invoices and receipts . Sometimes we need some documents to cross check information, those you can email to your accountant.

My books are not up to date , can you catch up ?

Yes you can get your books on track without any tension.

Why is bookkeeping necessary for my business?

Bookkeeping is necessary for your business as it helps you to get a clear picture of your incoming and outgoing transactions. You can track both income and expenses that ultimately supports your financial decisions and file tax returns on time.

What does the bookkeeper at Akounto do?

Bookkeeper at Akounto will :

1. Save you time to maintain your books.
2. Help you create adjustments to your financial records in accordance with tax-requisite.
3. Assist you focus more on business operations.
4. Guide you maximize profits.

Will the same team at Akounto take care of my account every month?

Yes, it is the same team at Akounto that will handle your account every month. But if the need be, we change the bookkeeping team it will be the change is swift and hassle-free. We make sure to inform you of the change as soon as possible.

How long does bookkeeping take every month?

It takes 2-5 working days for monthly bookkeeping activity. In some other cases, it depends on the volume and complexity of the business transactions.

How long do you take to complete the historical bookkeeping?

It can take up to 15 days after you submit all the required documents for historical bookkeeping. All you have to do is choose our historical bookkeeping plan in addition to the standard Akounto plan.

How do I know which pricing plan my business requirements?

On your initial introductory and demo call with us, we will evaluate your business requirements. After that, we suggest the best subscription package. You can also visit our “Pricing” section and evaluate which subscription package is the best fit for your business.

Can I change my subscription plan?

Yes you can change the subscription plan anytime. Other than this, we also recommend change in the subscription plan after periodically reviewing your business needs.

Can I cancel my subscription anytime?

Yes, you may cancel your subscription with Akounto anytime. You will have to inform us one month in advance to expedite your request.

Do I have to pay extra for to create multiple accounts and other add-ons?

No, you do not have to pay extra to create multiple accounts. We provide you with this service at zero cost. If you look for add-ons, you can contact our support services and our representatives will help you choose a relevant add-on package that suits your business requirements.

How do I know which pricing plan my business requirements?

Can I change my subscription plan?

Yes you can change the subscription plan anytime. Other than this, we also recommend change in the subscription plan after periodically reviewing your business needs.

Have any questions?

Akounto Frequently Asked Questions

Is your Accounting software free of cost?

Do I need to install anysoftware?

Do I need to give my credit card details to sign up?

Is Akounto compatible with Macs or PCs?

Can we give access to our employees or accountant?

Does Akounto support both cash and accrual accounting?

Why is Akounto better than other accounting software?

Can I connect my bank account to Akounto?

Which software is used to complete my bookkeeping?

How do I give my bank statement and receipts?

My books are not up to date , can you catch up ?

Why is bookkeeping necessary for my business?

What does the bookkeeper at Akounto do?

Will the same team at Akounto take care of my account every month?

How long does bookkeeping take every month?

How long do you take to complete the historical bookkeeping?

How do I know which pricing plan my business requirements?

Can I change my subscription plan?

Can I cancel my subscription anytime?

Do I have to pay extra for to create multiple accounts and other add-ons?

How do I know which pricing plan my business requirements?

Can I change my subscription plan?

Easy connect with Akounto Experts