Akounto Frequently Asked Questions

Product and Features

Yes, the software is 100% free, no trials, no limitations, and no hidden fees. We only charge for the services we offer.
No, there is no need to install any software. Akounto is a web application that can be accessed from anywhere at any time. All you need is an internet connection.
No, you don’t need to give any credit card details for sign up, unless you want to use our bookkeeping services or premium versions of our products.
Yes, Akounto is compatible with both mac and windows OS, we also have free apps available on Android and iOS
Yes, you can give access to your employee, accountant, tax preparer, bookkeeper, or business partner.
Yes, Akounto lets you choose any cash basis or accrual accounting. There is an option to switch from one method to another in just a a few clicks.
Akounto is easy, free, fast, powerful accounting software for all your financial needs The user-interface is simple, and the premium services are affordable.
Yes, it is possible to connect your multiple bank accounts with Akounto. The procedure is quick and easy. You can do this in just 3 simple steps:
 1. Go to the “Banking Section”, select the option “Connect Bank Account.”
 2. Select your bank from available options, it will take you to your login page of the bank.
 3. Enter your login details, click connect and you are done.
At Akounto, we use our own accounting software to complete your bookkeeping.

Bookkeeping

We connect your bank accounts with Akounto,it automatically fetches all your bank statements. For receipts we offer an upload option where you can upload all your invoices and receipts . Sometimes we need some documents to cross check information, those you can email to your accountant.
Yes you can get your books on track without any tension.
Bookkeeping is necessary for your business as it helps you to get a clear picture of your incoming and outgoing transactions. You can track both income and expenses that ultimately supports your financial decisions and file tax returns on time.
Bookkeeper at Akounto will :
  1. Save you time to maintain your books.
  2. Help you create adjustments to your financial records in accordance with tax-requisite.
  3. Assist you focus more on business operations.
  4.Guide you maximize profits.
Yes, it is the same team at Akounto that will handle your account every month. But if the need be, we change the bookkeeping team it will be The change is swift and hassle-free. We make sure to inform you of the change as soon as possible.
It takes 2-5 working days for monthly bookkeeping activity. In some other cases, it depends on the volume and complexity of the business transactions.
It can take up to 15 days after you submit all the required documents for historical bookkeeping. All you have to do is choose our historical bookkeeping plan in addition to the standard Akounto plan.

Pricing and Plans

On your initial introductory and demo call with us, we will evaluate your business requirements. After that, we suggest the best subscription package. You can also visit our “Pricing” section and evaluate which subscription package is the best fit for your business.
Yes you can change the subscription plan anytime. Other than this, we also recommend change in the subscription plan after periodically reviewing your business needs.
Yes, you may cancel your subscription with Akounto anytime. You will have to inform us one month in advance to expedite your request.
No, you do not have to pay extra to create multiple accounts. We provide you with this service at zero cost. If you look for add-ons, you can contact our support services and our representatives will help you choose a relevant add-on package that suits your business requirements.

Data and Security

Yes, your information is completely secure and safe with Akounto. We use a high layer of security to protect the data. The connection between Akounto and you is guarded by 256-bit SSL encryption.
Akounto uses 256-bit SSL/TLS encryption to protect your financial data. It is the same level of data security encryption that is applied to online shopping and banking portals.